Service Policy

MART is a Mid-Western company with a mid-western work ethic and philosophy. We provide only one level of service which is the same for our largest multi-user OEM accounts as for an automotive shop that will never have occasion to purchase another MART Power Wash system. It does not matter whether the installation is domestic or foreign. We make no distinction between MART systems purchased from us or directly from their original owners. It is our goal, in all cases, to provide the very best service and technical assistance possible. When MART equipment is purchased through a dealer, agent or third party, then the selling party will be responsible for providing service, repair and technical assistance to the equipment.

Spare Parts Policy

Servicing our customers with repair parts and technical assistance is an extremely important part of our business. When a MART system needs repair, no matter what year or model and whether the equipment was purchased from MART or bought directly from its original owner, the company is encouraged to contact the MART Tech Services Department for assistance. The technical service is free. Note that, when MART equipment is purchased through a dealer, agent or third party, then the selling party will be responsible for providing service, repair and technical service to the equipment.

For more information on MART service support and its service policy, Contact  MART Tech Services by E-Mail, fax 314-567-6318 or phone direct to 1-800-543-MART.

Retrofits

PURCHASING A USED MART POWER WASHER: When a MART Power Washer is purchased directly from its original owner, The MART Corporation will assist the new owner with setup and training, and parts and retrofits as might be required to maximize the benefits of the system. Many of the services are free, and new owners are encouraged to contact MART Tech Services for assistance. Note that, when MART equipment is purchased through a dealer, agent or third party, then the selling party will be responsible for providing service, repair and technical assistance to the equipment.

Welcome to the Wonderful World of MART

The MART Corporation has invested over $4 million in Research & Development. The result is technology and information that is not available from any other source. Our Website is more an educational experience than a sales tool.